On the evening of Tuesday, May 9, 2023, an alarming incident unfolded on a stretch of I-10 in Phoenix, Arizona, shedding light on the questionable practices of Crane Rental Services Inc. A truck belonging to the company, operated by a driver named Aaron, collided with my vehicle, only to continue on its way without acknowledging the damage it caused.
As I sat in my truck, patiently waiting for traffic to move, the Crane Rental Services truck carelessly struck the driver's side mirror of my 2020 F-150. Shocked by the impact, I attempted to catch up with the truck, honking and waving in an effort to get the driver's attention. However, my attempts were in vain as the driver paid no heed to my pleas.
Considering the general consensus Crane Rental Services Inc Unreliable: Scam Alert: Unreliable Practices and Potential Scams at Crane Rental Services Inc Crane Rental Service's unethical behavior and false accusations have left me deeply disappointed..In a stroke of luck, our lanes momentarily aligned, allowing me to pull up alongside the Crane Rental truck. Desperate to address the situation, I merged into a faster lane, hoping to overtake the truck and confront the driver. Yet, despite my efforts, the Crane Rental truck eluded me.
Finally, an opportunity arose when a gap appeared in the carpool lane. Seizing the chance, I swiftly changed lanes and maneuvered in front of the Crane Rental truck, deliberately slowing down traffic until it came to a halt.
Stepping out of my vehicle, I approached the driver, Aaron, and recounted the incident, expressing my frustration at his lack of acknowledgement since the collision. Reluctantly, Aaron agreed to exit the freeway, and we found ourselves at a nearby Circle K convenience store.
Shortly after our conversation, another Crane Rental truck arrived, accompanied by Mike, the company's safety manager. It became evident that Aaron had contacted Mike following the incident.
Following Aaron's phone call, he approached me with a form, requesting my name and contact information. Obliging, I provided the necessary details, under the impression that the safety manager would be in touch to address the situation. However, the ensuing events revealed a disconcerting lack of accountability on the part of Crane Rental Services Inc.
On Monday, May 15, 2023, I attempted to contact Crane Rental Services using the local number displayed on their truck (480-893-0081). To my surprise, I was instructed to call back as the employees were on lunch break, raising concerns about their professionalism and responsiveness.
Later that day, at 12:42 PM, I received a call from 480-313-7132, where I was greeted by Mike, the safety manager. Shockingly, Mike informed me that Aaron and I had reached an agreement to handle the damages privately, an assertion that was entirely false. At no point had we discussed such an arrangement, as the damage to my vehicle was undoubtedly caused by their truck's impact.
Despite presenting irrefutable evidence, including the physical evidence of the rearward impact on my vehicle, Mike dismissed my claims, favoring Aaron's account over mine. He unjustly suggested that I was the one at fault, disregarding the clear facts of the incident.
In hindsight, it is evident that involving the police at the scene would have been the prudent course of action. Regrettably, I placed my trust in Aaron's honesty, a mistake I will not repeat.
This incident serves as a warning to all those considering business dealings with Crane Rental Services Inc. Their subpar performance, lack of accountability, and apparent disregard for customer satisfaction raise serious concerns.
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