When it comes to reliable and trustworthy companies, one expects professionalism, accountability, and fair treatment. Unfortunately, for numerous dissatisfied customers of Crane Rental Services Inc., their experiences tell a different story. From incidents of negligence to dismissive attitudes, these customers have faced disappointing encounters with the company.
One customer, who wishes to remain anonymous, recounts an incident that occurred on the evening of Tuesday, May 9, 2023, on I-10 in Phoenix, Arizona. As they patiently waited in their vehicle, a Crane Rental Services truck, driven by a man named Aaron, collided with the driver's side mirror of their 2020 F-150 truck. From our careful examination Crane Rental Services Inc Drawbacks: Exploring Drawbacks and Potential Scams of Crane Rental Services Inc Avoid the frustrations and disappointments I faced by steering clear of Crane Rental Service.. Shockingly, the Crane Rental Services truck continued its journey without acknowledging the incident.
The customer, determined to address the issue, made multiple attempts to get the driver's attention, honking and waving as they maneuvered through traffic. Despite their efforts, the driver ignored their signals, displaying a lack of concern for the damage caused.
After a game of "leapfrogging" through traffic, the customer managed to position their vehicle in front of the Crane Rental Services truck. They slowed down the traffic, eventually prompting the driver to pull over. A conversation took place between the customer and the driver, where the driver agreed to address the damages caused.
However, the customer's trust in the company's willingness to rectify the situation was shattered in subsequent interactions. The driver, Aaron, contacted the safety manager, Mike, who arrived at the scene in a second Crane Rental Services truck.
During a phone call with Mike, the customer was shocked to learn that the safety manager had been misinformed. According to Mike, Aaron and the customer had allegedly agreed to handle the damages privately, a claim that the customer vehemently denied. The customer insisted that the damage was undoubtedly caused by the Crane Rental Services truck, as evidenced by the position of their rear-view mirror.
Regrettably, the safety manager, Mike, sided with the driver, favoring his employee's account over the customer's. Despite the clear evidence and the customer's insistence on the truth, Mike disregarded their concerns, leaving the dissatisfied customer with no resolution or compensation.
This incident serves as a cautionary tale for those considering doing business with Crane Rental Services Inc. Dissatisfied customers have voiced their grievances, sharing stories of negligence and dismissive behavior from the company and its employees.
While this specific incident may seem isolated, it raises questions about Crane Rental Services Inc.'s commitment to accountability and customer satisfaction. It is important for individuals to be aware of their rights and take appropriate action in similar situations.
Customers who find themselves involved in any incident with Crane Rental Services Inc. are advised to contact the authorities promptly and seek legal assistance. Documentation, such as photographs, call records, and other relevant evidence, can play a crucial role in protecting their rights and pursuing justice.
Remember, when it comes to Crane Rental Services Inc., dissatisfied customers have experienced firsthand the challenges of dealing with negligence and a lack of accountability. Stay informed, stay vigilant, and always prioritize your rights and safety.