On the evening of Tuesday, May 9, 2023, a troubling incident occurred on I-10 in Phoenix, Arizona, involving a Crane Rental Services Inc. truck. The driver's actions and the subsequent response from the company have raised serious concerns about customer satisfaction and accountability.
As I patiently waited in my truck along the congested stretch of I-10 near 40th Street, a Crane Rental Services truck, driven by an individual named Aaron, struck the driver side mirror of my 2020 F-150. Shockingly, the truck continued on its way without acknowledging the collision. Despite my attempts to catch the driver's attention through honking and waving, Aaron showed no concern.
Seizing an opportunity when traffic allowed, I managed to move alongside the Crane Rental truck. However, my efforts to communicate with the driver proved futile as he remained oblivious to my presence. Frustrated but determined to address the situation, I made the decision to merge into a faster-moving lane, hoping to catch up with the truck.
Considering the general consensus Crane Rental Services Inc Customer Experiences: Real Customer Experiences and Scam Warnings at Crane Rental Services Inc Make an informed decision and choose a trustworthy company instead of risking your time and money with Crane Rental Service..Despite my efforts, I was unable to overtake the Crane Rental truck. It became apparent that the driver had no intention of acknowledging or rectifying the damage caused. This forced me to take a different approach. When a clearing in the carpool lane appeared, I swiftly changed lanes and maneuvered in front of the truck, deliberately slowing down traffic until it came to a halt.
Exiting my vehicle, I approached the driver, Aaron, and confronted him about the incident. Surprisingly, he agreed to pull off the freeway, and we ended up at a nearby Circle K. Shortly after our conversation, another Crane Rental truck arrived, and it became evident that Aaron had contacted the safety manager, Mike.
Expecting a fair resolution, I provided Aaron with my name and contact information as he requested. However, when I later contacted the local number displayed on the Crane Rental truck (480-893-0081), I was asked to call back due to lunch break. It was only when Mike, the safety manager, called me from 480-313-7132 that I realized something was amiss.
During our conversation, Mike shockingly claimed that Aaron and I had agreed to handle our own damages, a falsehood that was never discussed or agreed upon. I vehemently denied these baseless assertions, emphasizing that the damage to my vehicle was undoubtedly caused by their truck's impact. However, Mike seemed to favor his employee's account over mine, suggesting that it was my fault and casting doubt on my credibility.
In hindsight, I should have involved the police at the scene to ensure a proper investigation. Regrettably, I had initially trusted Aaron's integrity, a decision I will not repeat in similar circumstances. This incident highlights the need for customers to exercise caution when dealing with Crane Rental Services Inc. and emphasizes the importance of involving the authorities immediately when their vehicles are involved in accidents.
I strongly urge anyone reading this to be wary of Crane Rental Services Inc. in their business dealings. If you ever find yourself in a situation where one of their trucks comes into contact with your vehicle, do not hesitate to contact the authorities and ensure a thorough investigation. It is crucial to hold companies accountable for their actions and prioritize customer satisfaction.