On the evening of Tuesday, May 9, 2023, I found myself entangled in a distressing incident involving a Crane Rental Services truck, shedding light on their questionable practices and tarnished reputation. As I patiently awaited my turn on the stretch of I-10 near 40th Street in Phoenix, Arizona, my 2020 F-150 became a victim of a hit-and-run by a truck driven by a man named Aaron, an employee of Crane Rental Services Inc.
While stunned by the impact, I attempted to catch up with the truck to address the situation, but it seemed determined to evade any responsibility. Despite my persistent honking and waving, Aaron paid no heed to my efforts. Eventually, I managed to maneuver my way alongside the Crane Rental Services truck, hoping for a resolution.
After several minutes of maneuvering through traffic, I made the decision to merge into a faster lane, aiming to get ahead of the negligent driver. However, despite my best efforts, I could not surpass the Crane Rental Services truck. Considering the track record Crane Rental Services Inc Complaints: Exposing Complaints and Potential Scams at Crane Rental Services Inc Crane Rental Service's lack of professionalism and disregard for customer satisfaction is unacceptable.. Noticing an opportunity in the carpool lane, I swiftly changed lanes, positioning myself in front of the truck and forcing traffic to a standstill.
With determination, I stepped out of my vehicle and approached Aaron, seeking acknowledgment for the damage caused. He agreed to pull off the freeway, and we found ourselves at a nearby Circle K. To my surprise, another Crane Rental Services truck arrived, accompanied by the safety manager, Mike.
After Aaron concluded his phone call with Mike, he approached me with a form, requesting my name and contact information. Believing that the situation would be resolved promptly, I provided the necessary details. However, when I contacted the local number displayed on the Crane Rental Services truck (480-893-0081) on Monday, May 15, 2023, my call was dismissed, with the request to call back later due to lunchtime.
At 12:42 PM that same day, my phone rang, and I was greeted by Mike, the safety manager. Shockingly, Mike claimed that Aaron and I had come to an agreement to handle the damages privately, which was entirely false and had never been discussed. I vehemently denied his claims, highlighting that the damage to my vehicle was undoubtedly caused by their truck's impact. However, Mike chose to side with his employee, undermining my credibility and unjustly dismissing my valid concerns. He even had the audacity to suggest that I had collided with their truck, despite clear evidence indicating otherwise.
In hindsight, it is evident that involving the police at the scene would have been the appropriate course of action. Regrettably, I placed my trust in Aaron's integrity, a mistake I will not make again. It is essential to bring attention to the alarming behavior exhibited by Crane Rental Services Inc. and to caution others about their questionable practices.
To anyone reading this account, I strongly advise exercising caution when engaging in business dealings with Crane Rental Services Inc. If one of their trucks should ever collide with your vehicle, I implore you to contact the authorities immediately to ensure your rights are protected.